Shipping policy

Last updated: October 7, 2026

At NIAVITA, reliable delivery is a promise we keep. Shipping is free on all orders, wherever you are.

Where we ship

We ship to most countries worldwide. The countries available are shown at checkout when you enter your shipping address.

Processing time

Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). You’ll receive an email with your tracking number as soon as your order ships.

Estimated delivery times

  • United States: 6–12 business days

  • Canada: 6–12 business days

  • United Kingdom: 5–10 business days

  • Australia: 6–12 business days

  • New Zealand: 6–12 business days

For other destinations, contact us at contact@niavita.com before ordering and we’ll give you an estimated delivery time.

These are estimates, counted from the day your order ships. Customs checks or unexpected events (weather, strikes, peak seasons) may sometimes cause delays.

Customs, duties and taxes

Depending on your country, your order may be subject to import duties or taxes set by your local customs authority. These charges are not included in our prices or in our free shipping, and are paid by you on delivery.

Order tracking

Once your order ships, you’ll receive a tracking number by email. You can follow your parcel on our Track your order page.

Delayed or missing parcels

If your parcel hasn’t arrived within 10 business days after the end of the estimated delivery time, contact us at contact@niavita.com with your order number and we’ll look into it with the carrier.

Shipping address

Please double-check your shipping address when ordering. If you notice a mistake, contact us as quickly as possible: we cannot guarantee changes once the order has shipped.

Contact

Any question about shipping? Write to us at contact@niavita.com.