Privacy policy

Last updated: October 7, 2026

This Privacy Policy explains how NIAVITA collects, uses and shares your personal information when you visit niavita.com (the “Site”), make a purchase or otherwise communicate with us (together, the “Services”).

Who is responsible for your data

The data controller is Toufik Mouiz Daho, trading as NIAVITA, Rue Van Soust 254, box 3A, 1070 Anderlecht, Belgium (company number 1010.281.724). Contact: contact@niavita.com.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. We will post the revised version on the Site and update the “Last updated” date.

What personal information we collect

Information you give us

  • Contact details: name, email address, phone number, shipping and billing address.

  • Order information: products ordered, amounts, payment confirmation, order history.

  • Account information, if you create an account.

  • Customer support information: what you choose to write to us.

We never see or store your full card number: payments are processed by Shopify Payments.

Information collected automatically

When you use the Site, we and our partners collect usage data through cookies and similar technologies: device and browser information, IP address, pages viewed, and how you interact with our Site and our ads. Non-essential cookies are only used if you accept them in our cookie banner.

Information from third parties

We may receive information from Shopify, which powers our store, from our payment processor, and from advertising partners such as Meta (Facebook, Instagram) about how you interact with our ads, if you have consented to it.

How we use your information and why

  • To process and deliver your orders, handle returns and answer your questions. Legal basis: performance of our contract with you.

  • To keep our accounting and tax records. Legal basis: legal obligation.

  • To send you marketing emails, only if you have subscribed. You can unsubscribe at any time with the link in each email. Legal basis: your consent.

  • To measure our audience and the performance of our ads, and to show you relevant ads. Legal basis: your consent to cookies.

  • To keep the Site secure and prevent fraud. Legal basis: our legitimate interest.

Cookies

We use cookies to run our store (for example, to remember your cart), to measure our audience and, with your consent, to measure and personalise our advertising. For details about the cookies used by Shopify, see shopify.com/legal/cookies. You can change your choice at any time through the cookie banner or by deleting cookies in your browser.

Who we share your information with

We only share your information with partners who help us run our business, and only as needed:

  • Shopify (store hosting, checkout and order management).

  • Shopify Payments and its payment partners (secure payment processing).

  • Our suppliers and carriers, who prepare and deliver your order. They receive your name, shipping address, phone number and order details.

  • Meta Platforms Ireland (Facebook, Instagram), to measure our ads, only with your consent.

  • Google (Google Workspace), which hosts our email.

  • Public authorities, when the law requires it.

We do not sell your personal information.

International transfers

Some of our partners may process your information outside your country, including in the United States. When data is transferred outside the European Economic Area, we rely on recognised safeguards such as the European Commission’s Standard Contractual Clauses or an adequacy decision.

How long we keep your information

Order data is kept for as long as needed to handle your order and any returns, then for the period required by Belgian accounting and tax law. Marketing data is kept until you unsubscribe. Cookie data is kept for a maximum of 13 months.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to restrict or object to its processing, to receive a copy of it (portability), and to withdraw your consent at any time. To exercise these rights, email contact@niavita.com. We will reply within one month. We may need to verify your identity first.

Complaints

If you are not satisfied with our answer, you can lodge a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be) or with the data protection authority of your country of residence.

Children

Our Services are not intended for children under 16, and we do not knowingly collect their personal information. If you believe a child has given us personal information, contact us and we will delete it.

Security

We use appropriate measures to protect your information: encrypted connection (HTTPS), secure payment processing, and access limited to what is necessary. No method of transmission or storage is completely secure, but we do our best to protect your data.

Contact

For any question about this Privacy Policy or to exercise your rights: contact@niavita.com, or NIAVITA, Rue Van Soust 254, box 3A, 1070 Anderlecht, Belgium.